Returns & Exchanges

At Mechanical Models, we want you to be completely satisfied with your assembly experience. If your kit is unopened and in its original packaging, you may return it within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the unbuilt model kit in its original box, ensuring all wooden sheets, gears, and hardware are intact and secure.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the kit to confirm all components are present, we will issue a refund to your original payment method within 5-7 business days.